At Merit Care Group, we believe that exceptional care starts with an exceptional team. Our dedicated professionals—spanning nursing, personal care, and administration—share a deep passion for supporting individuals in living safely, happily, and independently in the comfort of their own homes. More than just jobs, these roles are a calling, and our team members bring a natural gift for caring to everything they do.
Led by our Managing Director, Sherry Chen, Merit Care Group upholds the highest standards in aged care and disability support. With nearly 20 years of experience as a registered nurse, Sherry has extensive expertise in clinical governance, workforce management, and compliance. Her leadership in residential aged care has given her a deep understanding of the industry, and her passion drives our commitment to delivering exceptional care.
Our team is highly qualified, well-trained, and continuously engaged in professional development to stay at the forefront of best practices. Ongoing education ensures that we not only meet but exceed industry standards, delivering compassionate, knowledgeable, and reliable care.
We take great care in selecting our staff, using a robust screening and recruitment process to ensure that every team member is committed to putting clients' needs first. Our carers are professional, flexible, and culturally diverse, allowing them to understand and adapt to the unique backgrounds and preferences of those they support.
To achieve the best outcomes, we carefully match carers with clients to ensure compatibility in personality, skills, and needs. By fostering strong, trusting relationships, we empower individuals and their families with a complete in-home care solution that promotes independence and enhances quality of life.